Ron Reich, founder of RLB Training and Development talks to Peter and Kathleen about the importance of emotional intelligence for effective leadership, empathy, and building relationships in business.
https://www.linkedin.com/in/ron-reich-7809829/
https://www.youtube.com/channel/UC1KTIHX1EYw9eUQKBB6k5xg
The Yakking Show is brought to you by Peter Wright & Kathleen Beauvais
contact us to be a guest on our show.
https://TheYakkingShow.com peter@theyakkingshow.com
https://karytechsolutions.com kathleen@theyakkingshow.com
04:54 The 3 ‘R’ s Result – Reputation – Relationships
07:50 What is Emotional Intelligence (EI)?
09:47 Emotional Triggers
11:20 What separates high achievers?
12:40 Developing EI over time
15:23 Empathy
18:25 Caring
19:20 Difficult conversations
19:50 Taking appropriate action
26:06 Working with Ron
28:26 Success Secrets
29:00 Being Human