Ron Reich, founder of RLB Training and Development talks to Peter and Kathleen about the importance of emotional intelligence for effective leadership, empathy, and building relationships in business. https://www.linkedin.com/in/ron-reich-7809829/  https://www.youtube.com/channel/UC1KTIHX1EYw9eUQKBB6k5xg 

The Yakking Show is brought to you by Peter Wright & Kathleen Beauvais
contact us to be a guest on our show.
https://TheYakkingShow.com                peter@theyakkingshow.com 
https://karytechsolutions.com               kathleen@theyakkingshow.com 

Timeline

04:54                     The 3 ‘R’ s Result – Reputation – Relationships

07:50                     What is Emotional Intelligence (EI)?

09:47                     Emotional Triggers

11:20                     What separates high achievers?

12:40                     Developing EI over time

15:23                     Empathy

18:25                     Caring

19:20                     Difficult conversations

19:50                     Taking appropriate action

26:06                     Working with Ron

28:26                     Success Secrets

29:00                     Being Human